This past June, Laura Rotatori was appointed Sales Support at Metsä Fibre, servicing mainly the Italian office in Milan. She has previously worked in sales and marketing of consumer goods in her native Italy, the US and Germany, where she is currently based at Metsä Fibre’s office in Wiesbaden.
In the new position, Rotatori will, among other responsibilities, be dealing directly with customers regarding issues such as material availability, coordination of deliveries and payments.
“As part of the sales support team, I’m aiming to reinforce the flow of communication between the sales directors and my colleagues in Finland, and to leave the sales team free to focus on selling. I also hope that by monitoring closely the details of each business transaction, I can both make the work of my colleagues leaner and provide the customers with the answers before they can place their questions,” Rotatori says.